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Termini e condizioni


These Terms of Care4Air bvba come into effect on January 1, 2017.

Contractual terms and conditions apply to all orders placed by the customer Care4Air bvba - sprl via the website http://www.care4air.com/ , hereinafter called 'the website'.


By using this website to place an order to purchase a product you accept these terms and conditions. These general sales conditions constitute the terms and conditions of the agreement which says between the customer and Care4Air bvba - sprl is closed.


The customer has the words "I have read and I accept the general terms and conditions which apply to this contract of sale" on the page prior to clicking on the payment. If the customer can not accept he will not pass these terms and conditions for the purchase of selected products on this website by him.


The version of the general conditions of sale apply to your order are those which you can peruse on this website at the time of your order. Nevertheless retains Care4Air bvba-sprl to adapt the right to change these terms and conditions and / or change in order to be consistent at all times with the legal provisions applicable to webshops and in particular the legislation applicable to Sell on away. (Law of 14.07.1991).




Care4Air bvba - sprl, the company (seller) whose registered office is at Steenweg op Hoogstraten 72 Unit 6 2330 Merksplas and entered in the Register of Companies under number BE0668.766.302..


Buyer: any physical person (B2C) or corporate (B2B) that a contractual relationship will be maintained or maintains with Care4Air bvba - sprl on the purchase of products that are offered by Care4Air on this website.



Cancellation period, the purchaser has a period of 14 days commencing the day following delivery of the products ordered to cancel the order and claim a refund of the purchase price, including some supply costs. The purchase price including delivery charges will be refunded to the buyer within 15 working days following receipt by Care4Air bvba - sprl of the cancellation form and purchased and products delivered to him by the purchaser, in line with the provisions of art. 7.


Cancellations: the form in Annex 1 attached to these terms and conditions. This form must be completed by the buyer and sent to Care4Air within 15 working days commencing the day after the delivery of the ordered products.




The published prices shown for each product on the website include tax They do not include delivery charges or any other costs which are part as the case of a separate agreement.


The products purchased can be picked up by the customer and accounted for in the establishment of Care4Air bvba - sprl, that as soon as the purchase price Care4Air bvba - sprl was received and the customer by e-mail or telephone contact particular Care4Air was informed brought about the availability of the product.


Deliveries only take place at the address specified by the customer in the order on the order form. Delivery costs create an integrated part of the order and the price that is paid by the customer at the time of purchase.


Care4Air reserves the right for price and delivery without changing in compliance notice. Care4Air the customer will provide the most accurate information on price, delivery, availability and delivery. Nevertheless, the possibility exists that certain products are not in stock or available or on the characteristics and price changes were made at the time of the order.


In the event that a product is shown on the website with an incorrect price pursuant to an amendment to the product Care4Air has the option to cancel the order of an incorrect priced product or deny, regardless of whether the order was later confirmed and already paid the price. If the correct price is lower than the price shown, Care4Air will invoice the lower and right price and will refund the difference between the price paid and right, including the future delivery price to the customer. If the correct price is higher than the price shown Care4Air has the right to cancel the order and it will inform the customer about the reason for the cancellation information.


If a product that is part of an order is no longer available and this product can not be delivered or sent within 30 days of receipt of the order to the customer, Care4Air will inform the customer about this. The customer then has the option to cancel without penalty his order and the price already paid will be refunded to the customer. If the product longer than 60 days from the date of order can not be delivered, Care4Air reserves the right to cancel this order and refund the purchase price received by her for this product.




The choice of the customer in his purchase is limited to the products, including any acces soria, which are presented as for sale on the website.


can order products from this website only persons over 18 years.


When an order is placed by the customer, the customer receives for Care4Air a confirmation of his order by e-mail at the e-mail address specified in his order. This e-mail address will be used by Care4Air also for all communications and contact ames with the customer on his order.


The order form must be completed in full by the customer. An incomplete completed order is not covered by Care4Air.




Care4Air will handle orders and depending on the availability of the products ordered (see art. 3).


The orders are delivered as soon as possible in accordance with the procedure specified below:

a / getting the order by the customer and accounted for in the establishment of Care4Air Maaseik the Driebekenweg 4

b / delivery through an end by Care4Air requested carrier. Delivery charges are clearly stated on the website and the customer will be in addition to the choice of products also indicate his choice on the terms of delivery.


Care4Air makes every effort to respect the deadlines. Care4Air however, can not be held liable for any delay on delivery or loss of products by third parties due to unforeseen circumstances or force majeure. If a product is not delivered within the time limit specified by Care4Air being investigated by the carrier. This research may take several days and the customer can not claim a refund of the purchase during this period.


It is the customer at the time of delivery to check the conformity and the condition of the goods purchased by him. The customer must Care4Air within 7 working days to inform in case of non compliance of the product, damage or defects on its operation. All communications related thereto must be paid by the customer by e-mail at the address [email protected] .




In accordance with the provisions of the legislation concerning the distance marketing and the law of 14.07.1991 provides the customer a cancellation period of 14 days commencing the day after the delivery of the purchased product to cancel their order and to obtain reimbursement of the price paid by him, including delivery costs that are an integral part of his order.

If the customer cancels the order, he must do so by using the form "Order Cancellation" as Annex 1 attached to these terms and conditions.




Apart from the right of withdrawal as provided for in Art. 6 and the application of Belgian legislation regarding distance selling, acceptance Care4Air only returns that meet the following specific conditions:

a / The returned products and their accessories must be in good condition, the user is added and the product must be tested in accordance with the instructions. The products must not be damaged, soiled, altered, modified or used. The instructions appearing on stickers and identification plates must be legible and intact.

b / Defective, damaged or non-conforming products: Care4Air undertakes to take back the goods and the purchase price, as well as to reimburse the costs of delivery and the cost of returning the product to the customer. To benefit from this refund the customer must return the product within 14 days after the delivery date and follow the appropriate procedure.




The products covered are offered through the webshop Care4Air by the warranty provisions contained in the Act of September 1, 2004 to protect the consumer in case of sale of consumer goods (art, 1649 bis t / m 1649 g of the Civil Code).


If the product is defective must inform the customer Care4Air thereof as soon as possible. If this occurs within the first 6 months after delivery of the product takes Care4Air or repair, or replacement of the product accounted for, without the customer the existence of the defect at the time of delivery must prove.


After this period of six months before the expiration of the warranty period of 1 year, the customer must prove that the defect existed at the time of delivery.


This warranty covers only defects at the time of delivery of the products. Defects or damage resulting from misuse, such as water damage, oxidation, damage caused by a fall or shock, negligence or wear are not covered by this warranty.


Invoice or purchase order shall be construed as a warranty card and must be kept by the customer.


This warranty policy does not apply in the case of commercialization of the product by the customer. In this case, the manufacturer / supplier warranty provisions apply which are also published on the website care4air.




of products ordered deliveries are only executed after Care4Air the purchase and delivery received by the customer.


Care4Air accepts payment by credit card (VISA or MASTERCARD) or debit cards MAESTRO and Mister Cash / Bancontact. The cards are debited immediately after the confirmation of the order by the customer.


Care4Air can only accept cash payments up to a maximum of Euro 3.000,00- and provided that ensures in this case the product purchased by him the customer for delivery / pickup.


In case of withdrawal of the order and therefore the non-payment of the product by the customer within 30 days after sending the confirmation of the order shall be automatically on the sale by the customer are calculated owe interest at 1% per month.


In case of withdrawal of the order and therefore the non-payment of the product by the customer within 30 days of shipment by Care4Air of a decision by registered letter of formal notice seeking the collection and payment of the product by the customer, the contract will be considered to be dissolved at the expense of the customer. In this case the customer will be required to pay compensation amounting to 25% of the sales, excluding VAT.




Care4Air ensures that each product offered through the shop matches the supplied technical documentation.


The financial liability of Care4Air for limited products offered by it through the webshop to the purchase price of the product.


Care4Air accepts no liability in case of death or injury due to an installation or use which does not conform to the product attached manual or an application outside the usual scope of the product.


Care4Air not accept liability for any submissive form of income loss, operating loss, loss of profits or contracts, loss of savings, loss of time or for any severely other loss or consequential damages arising out of misuse of the product sold by the customer, regardless of the damage it result of fault or negligence.



The information is communicated by the customer to Care4Air is essential for the proper handling of orders, invoicing and warranty agreements. If the customer refuses to make such information available will Care4Air forced to cancel the order. Communication of false personal or business will be considered a breach of these general contract conditions.




Care4Air can under no circumstances be held liable for defects or delays in the execution of her at this sheet commitments which are the result of events beyond the control of Care4Air (Force Majeure).


Force majeure is here understood any act, event, omission or accident beyond the control of Care4Air, including and without this list being exhaustive, strikes, block cage or social unrest, insurrection, invasion, acts of terrorism or the threat of a terrorist act, war, fire, explosion, storm, flood, earthquake or other natural disaster, the inability to use communication or transport means, laws, decrees, regulations or restrictions imposed by any competent authority submissive.




Unless stated otherwise, the ordered products are considered part of the customer at the time of ordering products via this website to be used for personal and non-commercial use.


In breach of this provision, the warranty provisions for the protection of consumers will be as stated in Art. 8 are not applicable.




If a provision which forms part of these general contract terms would be considered by a competent authority or jurisdiction to be invalid, illegal or unenforceable, that condition will not affect the validity of the other contractual terms and conditions. The remaining provisions thus retain their validity and enforceability.


The revocation or derogation from any of the valid only provision in these general contract conditions by Care4Air if it was expressly agreed with the customer and accepted by them in writing.




All communications regarding products and orders through this website as well as any communication relating to the after sales service is done legally by email and via the addresses communicated by Care4Air and customer.

The client expressly agrees that all orders, information, contract or other communications that are transmitted to the customer by Care4Air via email, the value of a document within the meaning of the Act.




All rights relating to intellectual property, as well as the rights derived from this website are the intellectual property of Care4Air. These rights include copyright, or brands (figurative or not), the rights regarding images or drawings, know-how, methods and processes, technical and commercial concepts, this being irrelevant whether the subject of a certificate of deposit.




All offers and all agreements are exclusively subject to Belgian law. The application of the provisions of the Convention on International Sale of Goods is expressly excluded.

All disputes arising out of quotations, orders or agreements with Care4Air bvba - sprl or any connection therewith fall within the exclusive jurisdiction of the courts of Tongeren which alone are competent to take cognizance of these disputes.

Model withdrawal form